Career @ Serenata - Presales Consultant

Who we are

Clever. Robust. Measurable.
Combining 20 years of hospitality experience with the energy of a start-up, Serenata IntraWare turns big data into smart useable data. Serenata is one of the leading providers of e-marketing and CRM solutions for the hospitality industry. By integrating guest information with various systems, our CRM suite Serenata NetHotel provides a comprehensive 360° view of the guest. At each step - before, during and after their stay - Serenata NetHotel ensures guests receive the most targeted, dynamic and relevant communication.

What we offer

We operate as one team to customers and partners but also provide enough room for individual initiative and creativity. Our bright and modern office is easily accessible by public transportation (close to train station Munich East) and by car (underground parking spaces available). Flexible working hours, quick decision making and shared lunch breaks on our rooftop terrace are part of our corporate culture.

Your profile

  • 3+ years professional and technical experience with hospitality software solutions
  • Ability for structuring complex topics with attention to detail
  • Exceptional communication and presentation skills in English and German
  • Experience in creating fact-sheets, product websites/presentations and RFP management

Your job

  • Continuous competition watching
  • Assist Product Owner and CTO to prioritize features based on customer and market demands
  • Product expert for technical presales activities
  • Develop and keep presales material up-to-date
  • Assess technical/operational project feasibility
  • Assist for Business Development with technology partners

Come and join our team!

Give us a call at +49 89 92 90 03 - 0 or send your application directly via email to

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